Holiday Frontline Retail Associate - Fast-Paced Service

Marks and Spencer; Glossop; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll deliver five-star service, work across different store areas as needed, and thrive under pressure during peak periods.

Be ready to use Sparks App and in-store devices to enhance the customer experience, contribute to a positive team environment, and support store-wide growth and high-volume demand.

Qualifications

• Experience in customer-facing roles is preferred.
• Able to work in a fast-paced retail environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Assist customers on the shop floor and in the Food section.
• Provide five-star service and product recommendations.
• Maintain store standards and help drive sales growth.
• Utilise Sparks App and in-store devices to aid the customer experience.

Skills

Customer service

Team player

Resilience

Adaptability

Tools

Sparks App

Job description

Marks and Spencer is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll deliver five-star service, work across different store areas as needed, and thrive under pressure during peak periods.

Be ready to use Sparks App and in-store devices to enhance the customer experience, contribute to a positive team environment, and support store-wide growth and high-volume demand.