Food Retail Frontline Associate (Flexible Shifts)

Marks & Spencer Group; Evesham; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group is looking for a Customer Assistant in our Food section to deliver five-star service at pace. You’ll be on the frontline, helping customers find products, answering questions, and using Sparks App and in-store devices to enhance the experience.

You’ll thrive in a high-pressure retail setting, stay flexible across store areas, and contribute to a positive, high-energy team that puts customers first every time they visit.

Qualifications

• Experience delivering five-star service in a fast-paced environment.
• Ability to stay focused and energetic during busy store periods.
• Comfort with using digital tools to enhance customer experience.

Responsibilities

• Provide frontline service in the Food section and recommend products.
• Support customers with speed and accuracy, driving sales and ensuring a seamless shopping experience.
• Collaborate with team members to maintain a high-energy store environment and adapt to shifting duties.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is looking for a Customer Assistant in our Food section to deliver five-star service at pace. You’ll be on the frontline, helping customers find products, answering questions, and using Sparks App and in-store devices to enhance the experience.

You’ll thrive in a high-pressure retail setting, stay flexible across store areas, and contribute to a positive, high-energy team that puts customers first every time they visit.