Food Retail Customer Assistant — Frontline, Fast-Paced

Marks & Spencer Plc; Oxford; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline, delivering five-star service at pace. You will promote and sell new food products while staying resilient in a high-pressure environment. You’ll use Sparks App and in-store devices to enhance the customer experience, and you should be flexible to work across store areas.

The role emphasizes teamwork, a positive attitude, and a willingness to adapt shifts as required, including peak periods

Qualifications

• Customer-focused and able to perform under pressure.
• Able to use Sparks App and in-store devices.
• Willing to work flexible shifts including weekends.

Responsibilities

• Assist customers with product knowledge and recommendations.
• Sell and upsell food products to customers.
• Support store operations across different areas as needed.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline, delivering five-star service at pace. You will promote and sell new food products while staying resilient in a high-pressure environment. You’ll use Sparks App and in-store devices to enhance the customer experience, and you should be flexible to work across store areas.

The role emphasizes teamwork, a positive attitude, and a willingness to adapt shifts as required, including peak periods