Food Frontline Associate - Fast-Paced, Flexible Shifts

Marks and Spencer; Aylesbury; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant for our Food section. You will be on the frontline, delivering excellent service in a fast-paced store environment, and actively engaging customers with product knowledge.

You'll use Sparks App and in-store devices to assist customers and ensure product availability. Flexibility across shifts and store areas is essential, with a strong team spirit and a can-do attitude.

Qualifications

• Frontline customer-facing role in a busy retail environment.
• Digital confidence and using Sparks App and in-store devices.
• Willingness to work across store areas and varying shifts.

Responsibilities

• Greet customers and assist with product selection in the Food section.
• Provide five-star service, upsell where appropriate, and handle queries with professionalism.
• Support colleagues to maintain smooth store operations during peak periods.

Skills

Customer service

Teamwork

Flexibility

Fast-paced environment

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant for our Food section. You will be on the frontline, delivering excellent service in a fast-paced store environment, and actively engaging customers with product knowledge.

You'll use Sparks App and in-store devices to assist customers and ensure product availability. Flexibility across shifts and store areas is essential, with a strong team spirit and a can-do attitude.