Food Frontline Associate - Fast-Paced Customer Service

Marks and Spencer; Manchester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Manchester is seeking a Customer Assistant in our Food section. You’ll be at the frontline of in-store service, helping customers, answering questions, and driving sales with five-star service.

We value resilience, a can-do attitude, and a willingness to work across store areas. You’ll use Sparks App and in-store devices to assist customers and stay sharp during busy periods.

Qualifications

• Frontline customer service experience is preferred.
• Ability to work in a fast-paced retail environment.
• Comfort with using digital tools to assist customers.

Responsibilities

• Assist customers in the Food section and answer product questions.
• Sell and promote new products while delivering a high standard of service.
• Collaborate with store colleagues to maintain smooth operations during busy periods.

Skills

Customer service

Digital literacy

Teamwork

Tools

Sparks App

Job description

Marks & Spencer in Manchester is seeking a Customer Assistant in our Food section. You’ll be at the frontline of in-store service, helping customers, answering questions, and driving sales with five-star service.

We value resilience, a can-do attitude, and a willingness to work across store areas. You’ll use Sparks App and in-store devices to assist customers and stay sharp during busy periods.