Food Frontline Assistant: Fast-Paced Customer Service

Marks and Spencer; Truro; On-site; GBP 18,000 - 20,000; Full time

Job summary

Marks and Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s leading retailer, delivering five-star service at pace and embracing transformation across the store.

We seek down-to-earth colleagues who thrive under pressure, are digitally confident with Sparks App and in-store devices, and who can work across different areas of the store to meet customer demand.

Qualifications

• This is a frontline role requiring resilience and a positive attitude.
• You’ll be a resilient and committed brand ambassador.
• Being digitally confident is essential.
• Being a team player is crucial.
• Flexibility is vital; you should work across store areas.

Responsibilities

• You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest.
• You’ll utilise our digital tools, such as Sparks App and in-store devices, to enhance the customer experience and ensure they get what they want.
• You’ll be a team player, contributing to a positive, high-energy environment where everyone supports each other in delivering a seamless customer experience.
• You’ll be ready to work across various areas of the store, adapting to changing demands of the retail environment.

Job description

Marks and Spencer is hiring a Customer Assistant in our Food section. You’ll be at the frontline of the UK’s leading retailer, delivering five-star service at pace and embracing transformation across the store.

We seek down-to-earth colleagues who thrive under pressure, are digitally confident with Sparks App and in-store devices, and who can work across different areas of the store to meet customer demand.