Food Frontline Assistant - Fast-Paced & Digital-Savvy

Marks & Spencer Group; Oxford; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You will be the frontline representative, delivering five-star service, assisting customers, and driving sales during your shifts.

The role requires resilience and a positive, can-do attitude in a fast-paced environment. You will work in the Oxford area, engaging with customers, using Sparks App and in-store devices, and adapting to changing store demands.

Qualifications

• Experience delivering five-star customer service in a fast-paced retail environment.
• Willingness to work across store areas and weekend shifts.
• Comfort using digital tools to assist customers.

Responsibilities

• Assist customers in the Food section and confidently recommend products.
• Maintain shelves and ensure products are available and well presented.
• Provide a seamless, high-energy shopping experience for customers.

Skills

Customer service

Team player

Flexibility

Digital fluency

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Group is hiring a Customer Assistant in our Food section. You will be the frontline representative, delivering five-star service, assisting customers, and driving sales during your shifts.

The role requires resilience and a positive, can-do attitude in a fast-paced environment. You will work in the Oxford area, engaging with customers, using Sparks App and in-store devices, and adapting to changing store demands.