Frontline Food Assistant — Fast-Paced & Digital-Savvy

Marks and Spencer; Bexleyheath; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the UK is hiring a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find the products they want.

You’ll use Sparks App and in-store devices, work across store areas, and be ready to work flexible shifts. This frontline role offers opportunities to grow with a team that values resilience and customer focus.

Qualifications

• Knowledge of M&S Food products and willingness to roll up your sleeves.
• Ability to work day in and day out to meet customer demand.

Responsibilities

• Be at the frontline of the UK's fastest-growing retailer.
• Confidently recommending and selling our newest food products to customers.
• Utilise digital tools, such as Sparks App and in-store devices, to enhance the customer experience.
• Be a team player, flexible to work across various areas of the store.

Job description

Marks & Spencer in the UK is hiring a Customer Assistant for our Food section. You’ll be on the frontline, delivering five-star service at pace and helping customers find the products they want.

You’ll use Sparks App and in-store devices, work across store areas, and be ready to work flexible shifts. This frontline role offers opportunities to grow with a team that values resilience and customer focus.