Food Frontline Associate – Fast-Paced & Digital-Savvy

Marks and Spencer; Ilkley; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer in the UK is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll help customers, answer questions, and promote our latest food products.

The role is frontline and fast-paced, requiring resilience and teamwork. You’ll use Sparks App and in-store devices to enhance the customer experience and support peak-season demand, including Christmas weeks.

Responsibilities

• Recognise and greet customers in a fast-paced Food section.
• Provide five-star service and promote new food products to customers.
• Be flexible to work across different store areas and shifts.
• Use Sparks App and in-store devices to enhance the customer experience.

Job description

Marks & Spencer in the UK is seeking a Customer Assistant in our Food section to be at the frontline of service. You’ll help customers, answer questions, and promote our latest food products.

The role is frontline and fast-paced, requiring resilience and teamwork. You’ll use Sparks App and in-store devices to enhance the customer experience and support peak-season demand, including Christmas weeks.