Food Frontline Associate: Fast-Paced, Digital-Savvy

Marks & Spencer Group; Gorleston-on-Sea; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in our Food section to front-line the UK’s busiest retailer. You will provide five-star service at pace, help customers find products, and confidently recommend new foods.

You'll be a brand ambassador, resilient under pressure, and ready to use Sparks App and in-store devices to enhance the shopping experience. Flex shifts and cross-store coverage are part of the role.

Qualifications

• Frontline retail experience in food retail is preferred.
• Ability to work in a fast-paced, high-pressure environment.
• Willingness to learn product knowledge and use Sparks App.

Responsibilities

• Assist customers, answer questions and help with product selection.
• Operate digital tools to enhance the customer experience.
• Support across store areas as demand requires.

Skills

Customer service

Digital tools familiarity

Team player

Job description

Marks & Spencer Group is seeking a Customer Assistant in our Food section to front-line the UK’s busiest retailer. You will provide five-star service at pace, help customers find products, and confidently recommend new foods.

You'll be a brand ambassador, resilient under pressure, and ready to use Sparks App and in-store devices to enhance the shopping experience. Flex shifts and cross-store coverage are part of the role.