Food Frontline Associate — Fast-Paced Service

Marks & Spencer Plc; Guildford; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You will deliver five-star service at pace, confidently recommending and selling our newest food products, and using Sparks App to enhance the customer experience.

You'll thrive in a high-pressure environment, work as a team, and be flexible to cover different store areas as demand changes.

Qualifications

• Experience delivering friendly service in a fast-paced environment.
• Comfort using digital tools to assist customers.
• Willingness to work across different store areas as needed.

Responsibilities

• Provide five-star service at pace in a busy store.
• Utilise Sparks App and in-store devices to assist customers.
• Work as part of a high-energy team to deliver a seamless experience.
• Be flexible and ready to work across store areas as demand changes.

Skills

Customer service

Digital literacy

Team player

Flexibility

Tools

Sparks App

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section to be at the frontline of the UK's fastest-growing retailer. You will deliver five-star service at pace, confidently recommending and selling our newest food products, and using Sparks App to enhance the customer experience.

You'll thrive in a high-pressure environment, work as a team, and be flexible to cover different store areas as demand changes.