Frontline Food Customer Assistant – Fast-Paced Service

Marks & Spencer Plc; Newry; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. You’ll sell and recommend new food products, using Sparks App and in-store devices to assist customers.

Be flexible to work across store areas and thrive in a busy retail environment. We value resilience, team spirit, and the ability to stay positive under pressure while delivering exceptional service to every customer who shops

Qualifications

• Be a resilient and committed brand ambassador.
• Confidently recommend and sell our newest food products to customers.
• Demonstrate digital confidence using Sparks App and in-store devices.

Responsibilities

• Thrive in a high-pressure environment, staying sharp, fast and focused when the store is busiest.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a team player in a high-energy environment, supporting colleagues to deliver a seamless customer experience.
• Show flexibility to work across various store areas to meet changing retail demands.

Skills

Customer service

Teamwork

Adaptability

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing transformation. You’ll sell and recommend new food products, using Sparks App and in-store devices to assist customers.

Be flexible to work across store areas and thrive in a busy retail environment. We value resilience, team spirit, and the ability to stay positive under pressure while delivering exceptional service to every customer who shops