Food Floor Team Leader — High-Impact Service & Growth

Marks and Spencer; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager for their Foods department in High Wycombe. This role involves leading a shop floor team to deliver exceptional service and drive commercial results. You'll be accountable for sales, stock management, and ensuring high standards in customer service. Ideal candidates have strong leadership skills, operational resilience, and a commitment to continuous improvement. Join us in shaping the future of retail through innovative practices and a focus on customer experience.

Benefits

Competitive salary

Inclusive workplace culture

Opportunities for career development

Qualifications

• Experience in leading teams to deliver excellent customer service and KPIs.
• Ability to manage stock and drive performance under pressure.
• Good understanding of commercial and operational processes.

Responsibilities

• Lead and coach a team to maintain high standards on the shop floor.
• Drive sales by implementing the retail plan effectively.
• Ensure safety and legal compliance of the store environment.

Skills

Leadership

Customer Service

Commercial Awareness

Operational Resilience

Communication

Coaching

Job description

A leading UK retailer is seeking a Team Manager for their Foods department in High Wycombe. This role involves leading a shop floor team to deliver exceptional service and drive commercial results. You'll be accountable for sales, stock management, and ensuring high standards in customer service. Ideal candidates have strong leadership skills, operational resilience, and a commitment to continuous improvement. Join us in shaping the future of retail through innovative practices and a focus on customer experience.