Food & Beverage Assistant (24 hours per week)

The Reach; Manchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Uniform & meals provided on duty

Death in Service benefit

Employee discounts

Friend & Family discounts

Online GP access

Training & development

Job summary

Lighthouse Hotel Management in Manchester is seeking a Food and Beverage Assistant on a 24-hour contract to deliver the highest standard of service across breakfast, lunch and dinner.

You will engage with guests, collaborate with kitchen, reception and reservations to ensure a seamless experience while upholding food safety standards. The team offers training, uniform and meals on duty, plus employee discounts and other benefits. Join a vibrant, inclusive hospitality team and grow your career.

Qualifications

• Positive attitude with a can-do mindset.
• Passion for delivering exceptional guest service.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays.
• Excellent communication skills, both verbal and written.

Responsibilities

• Greet guests and promote brand with outstanding service across hotel areas.
• Collaborate with kitchen, reception and reservations to ensure seamless guest experiences.
• Ensure high standards of food safety, hygiene and allergen management in line with policy.

Job description

We are looking to grow our food & beverage team and are recruting for afood and beverage assistant on a 24hour contract.

We have small plates concept running throughout the day/evening. Our team are encouraged to be creative with our evolving menus for both Beverage and Food.

Job Description:

As the Food and BeverageAssistant, you will play a pivotal role in delivering the highest quality of service and providing an exceptional experience for our guests, across Breakfast, Lunch & Dinner.

Responsibilities:

• Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guests needs and wants, you will go above and beyond and take pride in making every guests experience exceptionalthroughout the bar, restaurant and meeting areas.
• Collaboration: You'll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
• Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding to food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.

Requirements

• Have a positive"can do" attitude.
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
• Excellent communication skills, both verbal and written. Additional language proficiency is a bonus.

What’s in it for you:

• Competitive salary and opportunities for career growth within Lighthouse Hotel managementfamily.
• Enhanced benefits for all employees – including 24/7 access to an online GP
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform and Meals provided on duty
• Death in Service benefit for contracted employees
• And many more great benefits!

Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime.

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.