Food and Beverage Team Leader

Thwaites; Penrith; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Stream - access up to 40% of wages as你

Job summary

Thwaites is seeking a Food & Beverage Team Leader for a busy hotel operation. You will support the F&B Service Manager, lead the restaurant, bar, and events service, and drive guest satisfaction with a hands-on leadership style.

You will mentor team members, ensure high service standards, and coordinate with the kitchen to maintain product quality during service periods. A proactive, customer-focused mindset is essential.

Qualifications

• Experience in a busy food operation with supervisory responsibilities.
• Strong guest service orientation and the ability to lead a team.
• Excellent interpersonal skills and the ability to work under pressure.

Responsibilities

• Support the Food & Beverage Service Manager in running all F&B areas.
• Lead the team in restaurant, bar, conference and events service.
• Train and develop staff to maintain high hospitality standards.
• Collaborate with kitchen to ensure smooth service and quality.

Skills

Team leadership

Guest service

Interpersonal skills

Multi-tasking

Job description

Are you ready to take the next step in your Food and Beverage career? We are looking for a Food & Beverage Team Leader to join our friendly team at our busy Hotel.

Your day to day;

Responsible for supporting the Food and Beverage Service Manager with the effective operation of the all Food and Beverage aras, including restaurant and bar, conference and events, delivering the highest levels of guest experience.

• Hosting to the highest calibre and ensuring that all team members working in the department maintain a high level of hospitality at all times to all guests
• Ensuring the implementation of high standards of food and beverage service and high levels of product quality throughout the service periods
• Supporting the Food and Beverage Service Manager in managing the Food & Beverage team members and working closely with the kitchen team throughout service
• On-going training and development of the Food & Beverage team, to ensure high levels of service are continuously maintained

Who we are looking for

You will have a genuine passion for the food and drink industry. This is a team leader role and therefore you will demonstrate high levels of both self-motivation and the ability to motivate, lead and develop a team.

You will have exemplary guest service skills, good interpersonal skills, and the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. You will have a strong work ethic and the ability to multi-task whilst working in a busy and pressurised environment.

Food and Beverage Team Leader is a hands on role, so you will need to be comfortable rolling up your sleeves and getting involved with service

We need someone with previous experience of working within a busy food operation, with supervisory experience

In return, we are offering a rewarding role with scope for career progression along with;

• A fun environment where you will receive training and support to develop and progress
• Stream - the ability to access up to 40% of your wages as you earn them each week
• Tips paid monthly
• Free gym membership and discounted spa treatments
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• 28 days annual leave (rising to 33 days after 5 years)
• Discounted accommodation, food and drink in our beautiful properties across the country
• Pension and life assurance
• Long service awards including free meals and free stays with your friends or family