Food and Beverage Assistant

The Reach; Luton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Online GP access 24/7

Employee/Family discounts

Training and development programs

Meals provided on duty

Death in service

Job summary

Lighthouse Hotel Management is seeking a Food and Beverage Supervisor for the Courtyard by Marriott - Luton Airport. This full-time role focuses on leading the F&B team to deliver exceptional service across the hotel’s bar, restaurant, and meeting spaces.

You will mentor staff, supervise daily operations, and collaborate with kitchen, reception and reservations to ensure memorable guest experiences. A proactive, English-speaking leader with strong organizational and communication skills will

Qualifications

• Previous experience in a leadership role within the hospitality industry would be advantageous but is not essential.
• Have a positive"can do" attitude and show a desire to guide this throughout the team
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
• Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.

Responsibilities

• Guest Engagement: lead a team to provide outstanding service across bar, restaurant and meeting areas.
• Supervision and Training: oversee daily operations and provide ongoing training on health, safety and hygiene.
• Collaboration: work with kitchen, reception and reservations to ensure seamless guest experiences.
• Compliance: ensure highest standards of food safety and allergens in line with policies.

Skills

Leadership

Customer service

Organizational skills

Communication skills

Flexibility

Job description

We have a fantastic new vacancy for a full time Food and Beverage Supervisor in the Courtyard by Marriott - Luton Airport.

Job Description:

As the Food and BeverageSupervisor, you will play a pivotal role in supporting the F&B team in delivering the highest quality of service and providing an exceptional experience for our guests.

Responsibilities:

• Guest Engagement: You will lead a team of enthusiastic and approachable individuals, inspiring them to provide outstanding service with a smile. No query or problem too big or small, your team will take pride in making every guests experience exceptional throughout the bar, restaurant and meeting areas.
• Supervision and Training: You will oversee the daily operations of the restaurant and adjacent areas, guiding and mentoring the F&B team to deliver extraordinary service. Sharing your knowledge and expertise, you'll provide ongoing training to ensure our team is equipped with the Health, Safety, Hygiene skills needed to create magical experiences for our guests.
• Collaboration: You'll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
• Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance to your team with regards to food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.

Requirements

• Previous experience in a leadership role within the hospitality industry would be advantageous but is not essential.
• Have a postive"can do" attitude and show a desire toguide this thorughout the team
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
• Excellent communication skills in English, both verbal and written. Additional language proficiency is a bonus.

What's in it for you:

• Competitive salary and opportunities for career growth within Lighthouse Hotel managementfamily.
• Enhanced benefits for all employees – including 24/7 access to an online GP
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform and Meals provided on duty
• Death in Service benefit for contracted employees
• And many more great benefits!

Join our team and immerse yourself in a world of unparalleled hospitality and excitement. Be part of an extraordinary journey where you'll shape memories and create experiences that will last a lifetime.

The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.