Food and Beverage Assistant

Lighthouse Hotel Management; Manchester; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Online GP access

Training programs

Discounts on stays

Diversity & inclusion

Employee recognition

Uniform & meals provided

Death in service

Additional benefits

Job summary

Lighthouse Hotel Management is seeking a Food & Beverage Assistant for a 32-hour contract in Manchester. You will help deliver excellent guest experiences across breakfast, lunch and dinner, working with kitchen, reception and reservations to ensure smooth service.

Applicants should be guest-focused with strong communication and teamwork skills, and be able to follow food safety and allergen guidelines while supporting our 24/7 hotel operations.

Qualifications

• Hospitality/service mindset and a friendly demeanour.
• Good communication skills and teamwork.
• Ability to multitask in a fast-paced environment.
• Customer-focused with a positive attitude.

Responsibilities

• Greet guests and deliver high-quality service across breakfast, lunch and dinner.
• Collaborate with kitchen, reception and reservations to ensure seamless experiences.
• Adhere to food safety, hygiene and allergy protocols.
• Maintain a positive can-do attitude and strong organisational skills.
• Support 24/7 hotel operations, including weekends and holidays.
• Communicate clearly, with additional language skills as a bonus.

Job description

e are looking to grow our food & beverage team and are recruting for a food and beverage assistant on a 32 hour contract., As the Food and Beverage Assistant, you will play a pivotal role in delivering the highest quality of service and providing an exceptional experience for our guests, across Breakfast, Lunch & Dinner.

Responsibilities

• Guest Engagement: As the face of our hotel, you will greet each guest with a welcoming smile and positively promote our brand and outstanding service. Anticipating every guests needs and wants, you will go above and beyond and take pride in making every guests experience exceptional throughout the bar, restaurant and meeting areas.
• Collaboration: You'll collaborate closely with various inhouse teams, including kitchen, reception, and reservations, to ensure seamless guest experiences. Your excellent teamwork skills will foster a harmonious work environment, where everyone works together to create an exceptional stay for our guests.
• Compliance: In line with legislation and the hotels policies and procedures, you will understand, implement and deliver the highest standards of legal compliance regarding to food safety, food hygiene and food allergens. Limiting possible cross contamination and risk to our staff and guests catering to all cuisine needs and wants.
• Have a positive "can do" attitude.
• A passion for delivering exceptional guest service with a friendly and approachable demeanour.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Flexibility to work varying shifts, including weekends and holidays, as our hotel operates 24/7.
• Excellent communication skills, both verbal and written. Additional language proficiency is a bonus.

Competitive salary and opportunities for career growth within Lighthouse Hotel management family.

Benefits

• Enhanced benefits for all employees - including 24/7 access to an online GP
• Extensive training and development programs to enhance your skills and knowledge.
• Employee / Friend & Family discounts on hotel stays and dining.
• Vibrant and inclusive work environment with a diverse team.
• Employee recognition programs to celebrate your achievements.
• Uniform and Meals provided on duty
• Death in Service benefit for contracted employees
• And many more great benefits!