Food and Beverage Supervisor

Aimbridge; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading hospitality company in Newcastle is seeking a Food & Beverage Supervisor to lead day-to-day operations in dining outlets. This role involves maintaining exceptional service standards and training staff to ensure a memorable guest experience. Ideal candidates should have a strong background in food and beverage service, excellent leadership skills, and a passion for delivering quality hospitality. Join a team that values people and is committed to professional growth in a dynamic environment.

Benefits

Industry leading training and leadership development opportunities

Hotel discounts portfolio wide

Access to Stream financial wellbeing service

24/7 employee assistance programme

Uncapped incentives

Free staff parking

Free staff meals

Use of Hotel pool and gym

Salary sacrifice scheme

Virtual GP

Qualifications

• Previous experience delivering first-class service in a food and beverage environment.
• Strong knowledge of food and beverage industry standards and best practices.
• A people-oriented leader with excellent communication and organisational skills.

Responsibilities

• Maintain exceptional standards of cleanliness and presentation across all food and beverage outlets.
• Deliver consistently high levels of customer service, ensuring every guest feels welcomed and valued.
• Uphold and live Crowne Plaza brand standards at all times.

Skills

First-class service

Knowledge of food and beverage industry standards

Excellent communication skills

Strong organisational skills

Attention to detail

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

An Exciting Time to Join Our Team

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Free staff parking
• Free staff meals
• Use of Hotel pool and gym
• Salary sacrifice scheme
• Virtual GP

A day in the life of…

A day in the life of a Food & Beverage Supervisor at Crowne Plaza Newcastle is as varied as it is rewarding. One shift you may be starting at 6am, overseeing breakfast service in the restaurant—welcoming guests with a warm smile, ensuring the coffee is perfectly brewed, and setting the tone for a great day ahead. Another day, you could be leading the dinner service until 11pm, and Covering a busy bar service with a thriving atmosphere, coordinating the team to deliver a seamless and memorable service for our guests.

You’ll be hands‑on throughout service, maintaining a keen eye for detail—from the presentation of each dish to the speed and quality of service—while consistently upholding Crowne Plaza’s brand standards. This is a fast‑paced role that requires energy, adaptability, and a genuine passion for delivering exceptional guest experiences.

You'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

About the Role

As a Food & Beverage Supervisor, you will play a key role in the day-to-day operation of our food and beverage outlets. You’ll support the management team, lead by example on the floor, and inspire your team to deliver consistently high standards of service.

Key Responsibilities

• Maintain exceptional standards of cleanliness and presentation across all food and beverage outlets
• Deliver consistently high levels of customer service, ensuring every guest feels welcomed and valued
• Uphold and live Crowne Plaza brand standards at all times
• Supervise daily operations and support smooth, efficient service delivery
• Be flexible and positive in your approach to work, adapting to the needs of the business
• Assist the line manager in training, motivating, and developing the food and beverage team
• Lead by example, creating a professional, friendly, and supportive team environment

What do we need from you?

• Previous experience delivering first-class service in a food and beverage environment
• Strong knowledge of food and beverage industry standards and best practices
• A people-oriented leader with excellent communication and organisational skills
• A commitment to delivering exceptional guest experiences
• The ability to remain calm, focused, and professional in a fast-paced environment
• A proactive attitude with strong attention to detail

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.