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A reputable hospitality recruitment agency is seeking a full-time Food and Beverage Outlet Manager for a vibrant venue in South Ayrshire, UK. You'll lead a passionate team, enhance customer service, and maintain high standards in an upscale environment. This role requires strong leadership skills, prior experience in luxury hospitality, and the ability to manage operational budgets effectively. A competitive salary and various benefits are on offer for the right candidate.
Are you ready to lead with passion, creativity and excellence in a vibrant hospitality environment? We are looking for a full-time Food and Beverage Outlet Manager to join our client’s team in South Ayrshire. If you thrive in high-energy settings, embrace customer-centric service, and want to make your mark in an upscale venue, this could be the perfect role for you.
As manager, you’ll allocate workloads effectively among yourself and your team, respond to guest needs during operational hours, and work proactively with your team on changes in operations, policy and procedures. You will lead by example, setting a positive tone, rewarding strong performance, and managing under‑performance where necessary. Oversight of overtime, lieu time and holidays within budget is key.
You’ll also drive creative methods to improve customer service, continuously review internal operations within your department (and suggest improvements in others), and generate new ideas for service and product offerings to keep us ahead of the competition. You will uphold all bar standards, ensuring quality presentation, service and products meet local health and sanitation regulations. You’ll promote the proper and safe use of all equipment and remain fully knowledgeable on the menu.
You’re a natural leader who can train, motivate and mentor your team to achieve great results. You’re calm under pressure and skilled at engaging with guests, superiors and sub-ordinates in intense situations with composure. You have strong computer skills and can clearly define productivity standards, both quality and methods, needed to meet them.
An Intermediate or Elementary Food Hygiene Certificate is desirable, as is Personal Licence Holder status. You will have previous experience working in a luxury hotel environment at Head Waiter or Assistant Outlet Manager level (or above), and the ability to analyse financial information, prepare budgets and monitor/control payroll and other costs in a similar role is preferred.
Apply now! Please send us an up-to-date copy of your CV by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references.
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