Food and Beverage Assistant (Bartender)

Hilton; Wembley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider in Wembley seeks an enthusiastic F&B Assistant to engage guests during their visits and deliver high-quality service. Responsibilities include taking and serving orders, maintaining a clean service area, and ensuring guest satisfaction. Ideal candidates should possess strong customer service skills, with opportunities for personal development and growth within a supportive team. Join a workplace recognized for its commitment to excellence and team cohesion.

Benefits

Smart uniform provided and laundered

Free meals when on duty

Career growth opportunities

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• Experience in a similar role is preferred but not mandatory.
• Knowledge of food and beverage service standards.
• Ability to engage with guests positively.

Responsibilities

• Receive orders and serve customer requests completely in a timely manner.
• Take food orders and assist the floor team with deliveries as required.
• Understand menu content and promotional activities.
• Keep your service area clean and tidy.
• Answer guest queries in a polite and helpful manner.

Skills

Customer service

Time management

Team collaboration

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

What makes Hilton Wembley unique, is the sense of belonging and teamwork shared throughout all our departments. This hotel is the #choiceofchampions – one day we are busy looking after a family on vacation visiting London, the next day a world’s famous sports team or music artist. But every day we are busy creating lasting memories.

Offering stunning view of Wembley Park, our stylish roof top bar, Sky Bar 9 is the ideal venue for classic to modern sophisticated cocktails created by our talented mixologists.

Salary: £12.88 plus Service Charge (39 Hours a week)

A WORLD OF REWARDS

• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Guest Experience Day 1 night stay with breakfast per year
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member’s areas

A F&B Assistant engages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality at our destination Bar.

What will I be doing?

A F&B Assistant will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Receive orders and serve customer requests completely in a timely manner
• Take food orders and assist the floor team with deliveries as required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer guest queries in a polite and helpful manner

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

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