FM Contract Co-Ordinator

BJF Group; Poole; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Salary

33 days annual leave (inclusive of BH)

Group Pension Scheme

Free eyesight test

Health cash plan

Remote GP access

24/7 EAP service

Discounted gym membership

Better BJF initiative

Employee referral scheme

Job summary

BJF Group is seeking a proactive FM Contract Co-ordinator to lead a small team of Contract Administrators and manage contract administration across reactive, planned and project work.

You will oversee CAFM data accuracy, support compliance and financial processes, and act as a vital link between operations, Commercial and client teams to ensure high standards of service delivery.

Qualifications

• Previous experience in a senior administrative role within Hard FM, Facilities Management or a similar operational environment.
• Experience managing or supervising an administrative team.
• Experience using CAFM systems (e.g. SICON, Maximo, Concept, SAP or similar).
• Understanding of Safety Regulations.

Responsibilities

• Lead, manage and support a team of 2-3 Contract Administrators, conduct regular one-to-one meetings, manage annual leave and absences and ensure administrative procedures are consistently followed across the team.
• Oversee the administration of reactive, planned and project work.
• Ensure work orders are raised, updated and closed accurately within agreed timescale and customer requests are correctly logged within the CAFM system.
• Support engineers and operational managers with administrative requirements.
• Ensure the CAFM system is maintained with accurate and complete information.
• Assist with system improvements and process development and produce data extracts and reports as required.
• Maintain document control in line with company procedures and support audit preparation and evidence gathering.
• Monitor contract KPIs and administrative performance and highlight overdue work and emerging risks.
• Act as a key point of contact for client administrative enquiries, ensuring customer queries are responded to professionally and promptly.
• Comply with all company Health & Safety policies and assist with incident reporting processes.
• Work closely with the SDA Regional Manager and Service Managers to support operational delivery.

Skills

Senior administrative experience

People management

CAFM systems familiarity

Tools

SICON

Maximo

Concept

SAP

Job description

Company Description

BJF Group is a leading multi-discipline Main Contractor based across the UK, specialising in delivering high-quality construction projects across various sectors - priding ourselves on our reputation for excellence and attention to detail.

Across the public and private sectors, our teams deliver with care, consistency and accountability. We bring specialist knowledge, a flexible mindset, and a commitment to doing things properly, even in the most complex or sensitive environments.

As we continue to grow, we are seeking a proactive and driven FM Contract Coordinator to lead the contract administration function, ensuring the efficient delivery of administrative support across the contract. The FM Contract Co-ordinator is responsible for managing a small team, maintaining the integrity of operational data, supporting compliance and financial processes, and ensuring work is administered accurately and in accordance with contractual requirements. The role acts as a key link between operational teams, commercial teams and the client to support effective service delivery.

FM Contract Co-Ordinator Position

• Lead, manage and support a team of 2-3 Contract Administrators, conduct regular one-to-one meetings, manage annual leave and absences and ensure administrative procedures are consistently followed across the team


• Oversee the administration of reactive, planned and project work


• Ensure work orders are raised, updated and closed accurately within agreed timescale and customer requests are correctly logged within the CAFM system


• Support engineers and operational managers with administrative requirements


• Ensure the CAFM system is maintained with accurate and complete information


• Assist with system improvements and process development and produce data extracts and reports as required


• Maintain document control in line with company procedures and support audit preparation and evidence gathering


• Monitor contract KPIs and administrative performance and highlight overdue work and emerging risks


• Act as a key point of contact for client administrative enquiries, ensuring customer queries are responded to professionally and promptly


• Comply with all company Health & Safety policies and assist with incident reporting processes.


• Work closely with the SDA Regional Manager and Service Managers to support operational delivery.

FM Contract Co-Ordinator Requirments

• Previous experience in a senior administrative role within Hard FM, Facilities Management or a similar operational environment.


• Experience managing or supervising an administrative team.


• Experience using CAFM systems (e.g. SICON, Maximo, Concept, SAP or similar)


• Understanding of Safety Regulations

Other Information

• Competitive Salary


• Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays)


• Group Pension Scheme: Provided by Royal London to save for your future.


• Free Eyesight test: Specsavers


• Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist.


• Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions


• 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.


• Discounted Gym Membership at more than 3,000 gyms across the UK.


• Free Eyesight test: Specsavers


• Better BJF Initiative: wellbeing and mental health champions readily available at work.


• Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.

At BJF we look for people who seek:

• A career that will challenge and motivate


• A flexible, supportive, and caring environment


• The opportunity to progress, make key decisions and own their future


• A high level of variety in day-to-day work life

TEAMS Values by BJF Group

• Trusted Open, honest and transparent


• Excellent The best in everything we do


• Agile At the forefront of change


• Motivated Driven to continuously improve together


• Safe Supportive of everyone's wellbeing

Find out more about being part of the BJF family.

We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.

Awarded Silver Armed Forces Covenant Employer Recognition Scheme (2022)

Awarded 'Management Team of the Year' at the Surrey Kent Sussex (SKS250) 250 Awards (2022)

Finalists of the Southeast Construction Awards in the Best Construction Project and Best Construction Contractor categories. (2021)