Flow Coordinator - Section Supervisor

Gate Gourmet; Glasgow; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Inhouse training and development

Complimentary meals & beverages

Free Uniform

Pension scheme

Free on-site parking

Paid Holiday

Refer a friend scheme

Cycle to work scheme

Company sick pay

Discount platform

Bespoke employee support programme

Free counselling sessions

Job summary

Gate Gourmet in Glasgow is seeking a Flow Coordinator to oversee productivity in designated areas, coaching and developing General Assistants, and ensuring health, safety, and quality standards are met. You will deputise for the Team Leader and rotate across departments as needed to support a 7-day operation.

Applicants should have experience managing teams in fast-paced settings, strong communication skills, and familiarity with Microsoft Office tools.

Qualifications

• A-levels or equivalent and/or relevant work experience.
• Experience of managing teams in a fast-paced environment.
• Food hygiene, security, H&S experience.
• Minimum of 1 year’s relevant operational experience.
• Demonstrable experience of taking accountability.

Responsibilities

• Maintain overall productivity within designated area against section objectives and targets.
• Coach and train General Assistants to department/company standards. Feedback issues to Team Leader.
• Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills. Lead and participate in staff briefings.
• Create a positive working environment.
• Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security, gateOPEX (in-house operational excellence programme).
• Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
• Follow company, process and section procedures.
• Instigate and support continuous improvement initiatives.
• Deputise for Team Leader when required.
• Rotate through different departments/units as reasonably required.
• Conduct quality, quantity and security checks
• Pack airline items, portion foods and tray assemblies and move and stage airline equipment as required
• Solve small problems occurring in the assembly areas
• Answer staff questions and support staff as required
• Take small decisions about priorities and instruct the staff to ensure the flights are completed
• Be trained as a DfT checker as required and support on this function as required
• Ability to cover a 7-day operation.

Skills

Team management

English communication

Microsoft Office

Problem solving

Time management

Education

A-levels or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

We are currently looking to recruit Flow Coordinators to join our team based in Glasgow. Reporting to the Team Leader, the Flow Coordinator is responsible for overseeing and managing your assigned area of responsibility, taking ownership and accountability for meeting operational objectives and targets. We are looking for individuals with experience in managing small teams within a warehouse / food production / manufacturing or aviation environment. You must be a great communicator with a can-do attitude!

What will life as a Flow Coordinators in the Gategroup Team look like for you.

• £13.80 per hour
• Overtime
• 5 on 2 off pattern 07.00 - 15:30 ; 9.00 - 17.30
• Inhouse training and development
• Complimentary meals & beverages
• Free Uniform
• Company sick pay
• Free on-site parking
• Paid Holiday
• Pension scheme to help you save for your future
• Bespoke employee support programme, including free counselling sessions
• Refer a friend scheme with generous bonuses for each successful referral
• Access to a great discount platform, saving you money on everyday purchases and so much more
• Cycle to work scheme

Main Duties and Responsibilities

• Maintain overall productivity within designated area against section objectives and targets.
• Coach and train General Assistants to department/company standards. Feedback issues to Team Leader.
• Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills. Lead and participate in staff briefings.
• Create a positive working environment.
• Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security, gateOPEX (in-house operational excellence programme).
• Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development.
• Follow company, process and section procedures.
• Instigate and support continuous improvement initiatives.
• Deputise for Team Leader when required.
• Rotate through different departments/units as reasonably required.
• Conduct quality, quantity and security checks
• Pack airline items, portion foods and tray assemblies and move and stage airline equipment as required
• Solve small problems occurring in the assembly areas
• Answer staff questions and support staff as required
• Take small decisions about priorities and instruct the staff to ensure the flights are completed
• Be trained as a DfT checker as required and support on this function as required
• Ability to cover a 7-day operation.

Qualifications and Experience:

Education:

• A-levels or equivalent and/or relevant work experience.

Work Experience:

• Experience of working in a fast-paced environment ideally managing teams.
• Food hygiene, security, H&S experience.
• Minimum of 1 year’s relevant operational experience.
• Demonstrable experience of taking accountability

Skills & Knowledge:

• Numerate and literate, ability to interface with management
• Must demonstrate integrity, confidentiality and professionalism at all times
• Ability to work efficiently using own initiative to resolve issues
• Ability to build relations and manage diverse teams
• Effective verbal and written communication skills in English,
• Good working knowledge of Microsoft Applications (Outlook, Word, Excel)
• Ability to work under pressure and to tight timescales, prioritising as appropriate
• Proactive and positive/flexible attitude

Previous experience in a catering or hospitality role is desirable but not essential. You must be able to work shifts and be keen to learn. In addition to job - related training, you will develop your skills in team work, time management, multi-tasking, communication and attention to detail.

All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of check able referencing history. For anytime spent outside the UK exceeding 6 months, you must be able to provide a CRC (Criminal Record Check) for that country.

If you share our values of excellence, passion, respect and responsibility, don’t miss out on this opportunity to join our team.