Floor Supervisor & Brand Experience Coach

Abercrombie & Fitch Co.; Greater London; Hybrid; GBP 15,000 - 19,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Associate Assistance Program

Brand Affiliate

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an outstanding in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive daily sales while upholding the brand’s culture.

The role requires at least 1 year of retail experience, strong customer focus, excellent communication, and adaptability. Schedule includes part-time hours, including weekends; education high school diploma preferred. Join a global, omnichannel brand.

Qualifications

• High School Diploma or G.E.D. equivalent preferred.
• Retail experience of at least 1 year preferred.
• No supervisory/ management experience required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer service

Interpersonal skills

Communication skills

Fashion knowledge

Initiative

Adaptability

Education

High School Diploma/G.E.D.

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to ensure an outstanding in-store experience. You will act as Floor Supervisor, coach Brand Reps and Stock Associates, and drive daily sales while upholding the brand’s culture.

The role requires at least 1 year of retail experience, strong customer focus, excellent communication, and adaptability. Schedule includes part-time hours, including weekends; education high school diploma preferred. Join a global, omnichannel brand.