Floor Manager: Lead Service & Store Growth

JDSports; Leicester; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Colleague Bike Discount

Discounted Gym membership

Personal development opportunities

Access to Apprenticeships

Job summary

JD Sports is seeking a Floor Manager to enhance shop-floor performance and ensure outstanding service. In this key role, you will lead your team, keep standards high, and work closely with management to boost sales and improve customer engagement.

Your leadership will influence the store environment, ensuring operations run smoothly and efficiently. Join JD Sports in a fast-paced, dynamic setting where your leadership and commercial insights can drive success.

Qualifications

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills with proven experience supporting and developing team members.
• Excellent attention to detail with the ability to uphold high operational and visual standards.
• Solid commercial awareness with an understanding of how daily actions contribute to store KPIs and performance.

Responsibilities

• Deliver outstanding JD service standards, ensuring fast, friendly, and professional support.
• Drive commercial performance through effective shop-floor execution.
• Lead and develop colleagues to maintain high performance and strong engagement.
• Support day-to-day store operations and maintain a clean, organised shop-floor.

Skills

Supervisory experience

Strong communication

Leadership skills

Attention to detail

Commercial awareness

Job description

JD Sports is seeking a Floor Manager to enhance shop-floor performance and ensure outstanding service. In this key role, you will lead your team, keep standards high, and work closely with management to boost sales and improve customer engagement.

Your leadership will influence the store environment, ensuring operations run smoothly and efficiently. Join JD Sports in a fast-paced, dynamic setting where your leadership and commercial insights can drive success.