Dynamic Floor Manager — Lead Team & Elevate Service

JDSports; Reading; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Bike Discount scheme

Discounted Gym membership

Personal development opportunities

Access to Apprenticeships

Job summary

JD Sports is seeking a Floor Manager to elevate the shopping experience by supporting the sales team and ensuring exceptional customer service. In this hands-on role, you'll lead by example and drive sales through effective management while maintaining high operational standards.

Your responsibilities include overseeing store operations and motivating your team to deliver their best on the shop floor, ensuring every customer feels valued and engaged.

Qualifications

• Previous supervisory experience in a fast-paced retail or customer-facing environment.
• Strong communication and leadership skills.
• Solid commercial awareness with an understanding of daily actions contributing to store performance.

Responsibilities

• Deliver outstanding JD service standards.
• Drive commercial performance through effective shop-floor execution.
• Lead and develop colleagues to maintain high performance.
• Support day-to-day store operations and maintain a clean shop-floor environment.

Skills

Supervisory experience

Communication skills

Leadership skills

Attention to detail

Commercial awareness

Job description

JD Sports is seeking a Floor Manager to elevate the shopping experience by supporting the sales team and ensuring exceptional customer service. In this hands-on role, you'll lead by example and drive sales through effective management while maintaining high operational standards.

Your responsibilities include overseeing store operations and motivating your team to deliver their best on the shop floor, ensuring every customer feels valued and engaged.