Floor Manager

The Wolseley Hospitality Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Generous discount across restaurants

Team-led incentives

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Unique training calendar

Job summary

The Wolseley Hospitality Group is seeking a Floor Manager to lead the front-of-house team at Brasserie Zédel. You will support senior management to ensure a smooth operation during shifts and maintain high service standards, while also training and supervising your team.

We offer a range of benefits including discounts across restaurants, team incentives, enhanced parental leave, and access to mental health support. Candidates should possess supervisory experience and a mature approach to team leadership.

Qualifications

• Mature work approach in a similar setting, leading the team positively.
• Knowledge of service standards and basic financial awareness.

Responsibilities

• Support senior management with leading the front-of-house team.
• Monitor and uphold the highest standards of presentation and service.
• Train, develop and supervise team members to ensure efficiency.

Skills

Supervisor Experience

Restaurant Service

Job description

Brasserie Zédel has been revitalised to its spectacular Art Deco roots, serving as a traditional French brasserie with an accommodating ‘Prix-Fixe’ menu at remarkably low prices.

At The Wolseley Hospitality Group, we create places where people feel they belong.

Why Work With Us as a Floor Manager?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced maternity and paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

The Role of a Floor Manager

• Support senior management with leading the front-of-house team, undertaking specific responsibilities for a smooth running of the shift.
• Monitor and uphold the highest standards of presentation and service, also handling guests’ complaints and queries.
• Train, develop and supervise team members to ensure a cohesive and efficient team.

As Floor Manager, You'll Bring

• Mature work approach in a similar setting, leading the team positively and with sense of collaboration.
• Knowledge of service standards and a basic financial awareness – you’re our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.

Skills

• Supervisor Experience
• Restaurant Service