Floor Lead & Brand Experience Coach

Abercrombie & Fitch Spain, SL; Dartford; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Quarterly sales incentive bonus

Merchandise discount

Flexible schedule

Career advancement

Job summary

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to oversee in-store operations, coach Brand Reps and Stock Associates, and drive sales through excellent customer experience. Responsibilities include opening/closing routines, POS operations, Omni Channel fulfillment, and maintaining visual displays. The role emphasizes brand representation and adherence to company culture, with weekend hours and peak-period flexibility.

Qualifications

• High School Diploma or equivalent preferred.
• Retail experience of 1 year preferred.
• Supervisory experience not required.
• Strong customer focus and communication skills.
• Knowledge of current fashion trends.

Responsibilities

• Open and close routines.
• Operate register and POS systems.
• Fulfill Omni Channel orders.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reports to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion awareness

Energetic & assertive

Take initiative

Adaptability

Multitasking

Detail oriented

Education

High School Diploma/G.E.D. equivalent

Tools

POS systems

Register/Point of Sale

Job description

Abercrombie & Fitch Co. in the United Kingdom is seeking a Key Lead to oversee in-store operations, coach Brand Reps and Stock Associates, and drive sales through excellent customer experience. Responsibilities include opening/closing routines, POS operations, Omni Channel fulfillment, and maintaining visual displays. The role emphasizes brand representation and adherence to company culture, with weekend hours and peak-period flexibility.