Flexible Shifts: Exam Centre Invigilator

Reed In Partnership

Carlisle

On-site

GBP 15,000 - 22,000

Part time

11 days ago

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Job summary

Reed in Partnership is seeking a Test Centre Associate in Carlisle to deliver exams with strict adherence to procedures, provide high levels of customer service, and ensure test integrity. You will check IDs, book in candidates, supervise tests, explain processes, review tests, and handle opening/closing routines, while supporting equality and inclusion and reporting incidents.

The role offers flexible shifts including mornings, afternoons, evenings, weekends, with potential extra hours; a full

Qualifications

Significant demonstrable experience in providing high-quality customer service.
Excellent attention to detail and accuracy.
The ability to work under pressure to short timescales and multitasking.

Responsibilities

Providing a high level of customer service.
Checking candidates ID documents and booking them in on the system.
Ensuring the integrity and security of tests are maintained.
Supervision and invigilation of tests.
Explaining the test process to candidates and supporting with other queries.
Reviewing tests and test centre scheduled.
Performing daily test centre opening and closing procedures.
Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion.
Handling and reporting incidents that could impact candidate testing.