Test Centre Invigilator — Flexible Hours

80 Reed in Partnership Ltd; Workington; On-site; GBP 18,000 - 21,000; Part time

Job summary

Reed in Partnership in Workington is seeking a Test Centre Associate to invigilate exams and deliver tests in a secure, compliant environment. You will ensure smooth arrival and processing of candidates, uphold test integrity, and support individuals with the process.

The role offers flexible part-time shifts with potential for additional hours, including evenings and Saturdays, and requires a full UK driving licence, strong customer service, and attention to detail.

Qualifications

• Full UK driving licence is required.
• Significant demonstrable experience in providing high-quality customer service.
• Excellent attention to detail and accuracy.
• Ability to work under pressure to short timescales and multitask.
• Experience working with diverse customer groups.
• Excellent judgement and decision-making skills.
• Flexibility in working hours and days, including evenings and Saturdays.

Responsibilities

• Providing a high level of customer service
• Checking candidates' ID documents and booking them in on the system
• Ensuring the integrity and security of tests are maintained
• Supervision and invigilation of tests
• Explaining the test process to candidates and supporting with other queries
• Reviewing tests and test centre schedule
• Performing daily test centre opening and closing procedures
• Ensuring the test centre meets candidate needs in line with the Equality Act and our inclusion approach
• Handling and reporting incidents that could impact candidate testing

Skills

Customer service

Attention to detail

Work under pressure

Diversity experience

Decision making

Flexible hours

Job description

Reed in Partnership in Workington is seeking a Test Centre Associate to invigilate exams and deliver tests in a secure, compliant environment. You will ensure smooth arrival and processing of candidates, uphold test integrity, and support individuals with the process.

The role offers flexible part-time shifts with potential for additional hours, including evenings and Saturdays, and requires a full UK driving licence, strong customer service, and attention to detail.