Flexible Shift Supervisor — Guest Experience Leader

Mitchells & Butlers Leisure Retail Limited; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading pub operator in Liverpool is seeking a Shift Supervisor for the Black Bull pub. The successful candidate will oversee daily operations, maintain high service standards, and lead a team with a passion for customer satisfaction. You will enjoy flexible shifts, a 33% discount across brands, and participate in team socials. This role offers 28 days paid holiday, pension, and other perks, creating a supportive environment for both guests and staff.

Benefits

Flexible shifts

33% dining discount

20% friends and family discount

Wagestream financial toolkit

Team socials

28 days paid holiday

Pension

High-street shopping discounts

Free shares

Qualifications

• Passion for great service and training people.
• Ability to lead a team.
• Experience in hospitality preferred.

Responsibilities

• Oversee the day-to-day running of the site.
• Act as a host and serve guests.
• Lead shifts and train teams.
• Maintain cleanliness and safety standards.

Skills

Leadership

Customer service

Team training

Time management

Job description

A leading pub operator in Liverpool is seeking a Shift Supervisor for the Black Bull pub. The successful candidate will oversee daily operations, maintain high service standards, and lead a team with a passion for customer satisfaction. You will enjoy flexible shifts, a 33% discount across brands, and participate in team socials. This role offers 28 days paid holiday, pension, and other perks, creating a supportive environment for both guests and staff.