Flexible Patient Access & Admissions Clerk (Reception)

NHS; United Kingdom; On-site; GBP 20,000 - 26,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Receptionist/Admissions Clerk to support the Women’s Services administration team. The role involves registering patients, making appointments, handling calls, and assisting with reception duties as part of the roster.

Applicants should have strong computer literacy, good attention to detail, and experience in reception or administration. The post requires flexibility for evenings and weekends due to 24/7 service operations.

Qualifications

• GCSE standard or equivalent qualification/experience.
• Excellent computer literacy and admin skills.
• Experience in reception and administrative duties.

Responsibilities

• Provide and maintain a 24-hour admissions service for women attending the Maternity Unit.
• Provide an efficient out-patient service for the Maternity Assessment Unit for urgent care.
• Ensure patient documents are prepared and delivered to the maternity unit promptly.
• Provide admissions information to patients, relatives and staff.
• Deal with telephone enquiries promptly.
• Assist and guide patients/visitors on arrival to the hospital.

Skills

Organisational skills

ECDL

Education

GCSE standard or equivalent qualification/experience

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Receptionist/Admissions Clerk to support the Women’s Services administration team. The role involves registering patients, making appointments, handling calls, and assisting with reception duties as part of the roster.

Applicants should have strong computer literacy, good attention to detail, and experience in reception or administration. The post requires flexibility for evenings and weekends due to 24/7 service operations.