Admin Assistant: Flexible Hours, NHS Impact

Northumberland, Tyne and Wear NHS Foundation Trust; Ashington; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Lease cars

Childcare schemes

Staff discounts

Season tickets for travel

Cycle to work scheme

Job summary

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is inviting applications for a reception administrative role across Ashington, Blyth and Wallsend sites. The role supports clinical colleagues and requires friendly, professional communication and solid IT skills. The full-time position runs weekdays with a 8:30 a.m.

to 5:00 p.m. schedule and occasional late clinics. Applicants should have typing/word processing experience, NHS familiarity, and the ability to manage post, calls and

Qualifications

• Excellent communication and interpersonal skills.
• Good general education to GCSE/O-Level.
• Experience in NHS environment preferred.
• Ability to uphold confidentiality.

Responsibilities

• Meeting and welcoming clients at various sites.
• Receiving client telephone calls and answering queries.
• Liaise with clinical colleagues on telephone calls and queries.
• Monitoring inboxes and actioning queries with guidance.
• Managing incoming and outgoing post per service requirements.

Skills

Communication skills

Customer service

Organisational skills

Education

OCR/RSA Level 2 Typing/Word processing

GCSE English

Tools

Outlook

Word

Excel

PowerPoint

Microsoft Office

Job description

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is inviting applications for a reception administrative role across Ashington, Blyth and Wallsend sites. The role supports clinical colleagues and requires friendly, professional communication and solid IT skills. The full-time position runs weekdays with a 8:30 a.m.

to 5:00 p.m. schedule and occasional late clinics. Applicants should have typing/word processing experience, NHS familiarity, and the ability to manage post, calls and