Urology Admin Coordinator: Patient Booking & Support

The Newcastle upon Tyne Hospitals NHS Foundation Trust; Newcastle upon Tyne; On-site; GBP 22,000 - 26,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Clinical Administrator to join the Urology Admin Team. You will coordinate, organise and book patients via our e-referral service, handling appointments and admissions with accuracy and care.

The role requires strong IT and MS Office skills, excellent communication, and the ability to work independently in a fast-paced NHS environment. Opportunities to support clinical staff and improve patient pathways are available.

Qualifications

• Level 3 qualification in administration or equivalent/relevant experience.
• English qualification at Level 2 (GCSE 9-4 or A*-C, or Functional/Key Skills Level 2).
• Maths qualification at Level 1 (GCSE 3-2 or D-F, or Functional/Key Skills Level 1).

Responsibilities

• Coordinate, organise and book patients via the e-referral service.
• Provide cover for colleagues within the team during times of absence.
• Communicate with patients regarding appointments and admissions as requested by the medical team.

Skills

Communication skills

IT skills (MS Office)

Keyboard skills

Independent worker

Time management

Data handling

Education

Level 3 administration qualification

English Level 2 qualification

Maths Level 1 qualification

Tools

eRecord

System One

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Clinical Administrator to join the Urology Admin Team. You will coordinate, organise and book patients via our e-referral service, handling appointments and admissions with accuracy and care.

The role requires strong IT and MS Office skills, excellent communication, and the ability to work independently in a fast-paced NHS environment. Opportunities to support clinical staff and improve patient pathways are available.