Part-Time Clinic Admin & Reception — Flexible Hours

Northamptonshire Healthcare NHS Foundation Trust; United Kingdom; Remote; GBP 18,000 - 23,000; Part time

Job summary

Northamptonshire Healthcare NHS Foundation Trust is seeking an administrative and reception assistant to support a dedicated site within Northamptonshire. The role focuses on locality-based administration to help clinics run smoothly and ensure positive patient experiences.

You will provide routine admin support, handle data entry, assist with appointment bookings, and contribute to service improvements as part of a small admin team.

Qualifications

• Experience in reception, switchboard and general admin/clerical duties.
• Ability to communicate effectively at all levels.

Responsibilities

• Provide routine administrative support to clinical and non-clinical teams, following procedures.
• Undertake data entry and maintain electronic patient records.
• Support clinic administration including appointment booking, cancellations, and rescheduling.
• Resolve routine scheduling issues within agreed processes.
• Issue standard patient and service communications using approved templates.
• Respond to routine queries and identify missing information or record inaccuracies.
• Support use of digital systems and run standard lists or reports, escalating data quality issues.
• Comply with information governance, confidentiality, health and safety and safeguarding requirements.
• Contribute to service improvement by recording feedback and supporting basic data collection or audits.
• Work collaboratively as part of the administration team and support colleagues and new starters.

Skills

Reception duties

Communication skills

Job description

Northamptonshire Healthcare NHS Foundation Trust is seeking an administrative and reception assistant to support a dedicated site within Northamptonshire. The role focuses on locality-based administration to help clinics run smoothly and ensure positive patient experiences.

You will provide routine admin support, handle data entry, assist with appointment bookings, and contribute to service improvements as part of a small admin team.