Patient Health Records Assistant

Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust; Ashington; On-site; GBP 18,000 - 23,000; Full time

Job summary

Northumbria Healthcare NHS Foundation Trust is recruiting for reception and administrative roles within the Health Records Team. Successful candidates will be based at Wansbeck, North Tyneside or Hexham hospitals, with potential work at Seaton Delaval to ensure high-quality service at all times.

We seek flexible individuals with strong data capture, GDPR awareness and a patient-focused approach who can work across shifts, including weekends and bank holidays.

Qualifications

• Educated to NVQ level 2 or equivalent.
• English and Mathematics or be able to demonstrate good numeracy or literacy skills.
• Qualification in Health Records or Related profession

Responsibilities

• Good interpersonal skills for effective communication with patients and service users.
• Good numeracy, literacy and keyboard skills to enable accurate data capture.
• Work as part of the Health Records Team under the guidance of a Team Leader.
• Good knowledge of GDPR.
• Ability to prioritise and organise workload with changing priorities.
• Be flexible and able to adjust to the requirements of the service to cover various shifts, including weekends and Bank Holidays.
• Provide non-clinical advice to patients, relatives, the public and internal and external agencies.

Skills

Interpersonal skills

Numeracy

Keyboard skills

Education

NVQ level 2 or equivalent

English and Mathematics or numeracy skills

Health Records qualification or related profession

Tools

PAS (Patient Administration System)

Mediviewer

Job description

Northumbria Healthcare NHS Foundation Trust is recruiting for reception and administrative roles within the Health Records Team. Successful candidates will be based at Wansbeck, North Tyneside or Hexham hospitals, with potential work at Seaton Delaval to ensure high-quality service at all times.

We seek flexible individuals with strong data capture, GDPR awareness and a patient-focused approach who can work across shifts, including weekends and bank holidays.