Flexible Part-Time Delivery, Coldstore & Admin Support

apetito; Newbury; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Living Wage

33 days holiday per year

Pension scheme

Discretionary annual bonus

Life assurance

Christmas turkey voucher

Perkbox discounts

Job summary

Wiltshire Farm Foods, part of the apetito group, is recruiting for a part-time role delivering frozen meals, handling coldstore picking, and providing office-based customer service to elderly and vulnerable customers.

You will work 16 hours weekly across 2 days in 6, on a rotating schedule including bank holidays, with a UK manual driving licence, strong communication, and careful order processing, supported by a comprehensive benefits package.

Qualifications

• Experience in a customer service role (face-to-face or telephone).
• Full UK manual driving licence, held for at least 2 years.
• Computer literate, including phone apps and PC systems.
• Confident telephone manner, with clear communication.
• Accuracy and attention to detail; numerate and good written English.
• Reliable with good attendance and timekeeping.
• Able to meet deadlines, manage time, and use initiative.
• Friendly, empathetic, patient, and welcomes cross-team support.
• Willing to work in a coldstore (-20°C) with PPE and breaks.

Responsibilities

• Deliver frozen meals to customers on multi-drop routes, safely and on time.
• Undertake pre-shift vehicle checks and maintain vehicle condition.
• Use delivery app for ETAs, proof of delivery, and notes.
• Handle delays or issues promptly with empathy and communication.
• Assist with office-based customer service tasks and order processing.

Skills

Customer service

Driving licence

Computer literacy

Telephone manner

Attention to detail

Time management

Team player

Confidentiality

Coldstore work

Tools

PC systems

Job description

Wiltshire Farm Foods, part of the apetito group, is recruiting for a part-time role delivering frozen meals, handling coldstore picking, and providing office-based customer service to elderly and vulnerable customers.

You will work 16 hours weekly across 2 days in 6, on a rotating schedule including bank holidays, with a UK manual driving licence, strong communication, and careful order processing, supported by a comprehensive benefits package.