Flexible Logistics Administrator – Customer Support

Atkinson Moss Ltd.; Hevingham; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

31 days’ annual leave

Profit-sharing scheme

Healthcare scheme

Electric car scheme

Flexible working hours

Job summary

Atkinson Moss Ltd. is recruiting an Administrator for its busy Order & Despatch team in Cawston, Norfolk. The role involves processing orders, coordinating stock movements, and liaising with hauliers and customers to ensure accurate, timely fulfillment.

The position offers flexible hours with some homeworking available once established, making it an ideal blend of administration, customer service and coordination in a vibrant team.

Qualifications

• Previous experience in an administrative role.
• Good IT skills, particularly Microsoft Office and Excel.
• Experience delivering excellent customer service.
• Strong communication and teamwork skills.
• A high level of accuracy and attention to detail.
• The ability to manage competing priorities and adapt to changing demands.
• Willingness to learn, take initiative and find solutions to problems.

Responsibilities

• Processing customer orders and responding to queries via email and telephone.
• Coordinating the movement of stock to the warehouse facility.
• Liaising with truck drivers regarding arrivals and departures.
• Maintaining accurate records and ensuring information is processed correctly.
• Supporting the wider Order & Despatch team to ensure smooth daily operations.
• Managing queries and resolving issues in a proactive and professional manner.

Skills

Administrative skills

Customer service

Communication

Teamwork

Attention to detail

Multitasking

Initiative

Problem solving

IT skills

Microsoft Office

Tools

Microsoft Excel

MS Office

Job description

Atkinson Moss Ltd. is recruiting an Administrator for its busy Order & Despatch team in Cawston, Norfolk. The role involves processing orders, coordinating stock movements, and liaising with hauliers and customers to ensure accurate, timely fulfillment.

The position offers flexible hours with some homeworking available once established, making it an ideal blend of administration, customer service and coordination in a vibrant team.