Flexible-Hours Order & Despatch Administrator

Atkinson Moss Ltd.; Hevingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

31 days annual leave

Profit-sharing scheme

Christmas shutdown

Healthcare scheme

Electric car scheme

Flexible working hours

Job summary

Atkinson Moss Ltd. is seeking an Order & Despatch Administrator in the Cawston area to join a busy team. You will process orders, coordinate stock movements, and liaise with drivers to ensure timely deliveries.

The role offers flexible hours with some homeworking after settlement, combining administration, customer service, and coordination. Ideal candidates will have practical administrative experience, strong IT and Excel skills, and a proactive, detail-oriented approach.

Qualifications

• Previous experience in an administrative role.
• Good IT skills, particularly Microsoft Office and Excel.
• Experience delivering excellent customer service.
• Strong communication and teamwork skills.
• A high level of accuracy and attention to detail.
• The ability to manage competing priorities and adapt to changing demands.
• A willingness to learn, take initiative and find solutions to problems.

Responsibilities

• Process customer orders and respond to queries via email and phone.
• Coordinate stock movement to the warehouse facility.
• Liaise with truck drivers regarding arrivals and departures.
• Maintain accurate records and ensure data is processed correctly.
• Support the wider Order & Despatch team to ensure smooth daily operations.
• Manage queries and resolve issues proactively and professionally.

Skills

Administrative experience

Customer service

Communication

Teamwork

Attention to detail

Prioritisation

Problem solving

Adaptability

Tools

Microsoft Office

Excel

Job description

Atkinson Moss Ltd. is seeking an Order & Despatch Administrator in the Cawston area to join a busy team. You will process orders, coordinate stock movements, and liaise with drivers to ensure timely deliveries.

The role offers flexible hours with some homeworking after settlement, combining administration, customer service, and coordination. Ideal candidates will have practical administrative experience, strong IT and Excel skills, and a proactive, detail-oriented approach.