Flexible Hours: Urgent Care Receptionist (Part Time)

Local Care Direct; Leeds; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

25 days annual leave

Employee Assistance Programme

Hybrid and flexible working options

Blue Light Card

Job summary

Local Care Direct is seeking a Part-Time Receptionist to be the first point of contact at a Leeds Urgent Treatment Centre. You will create a welcoming, calm, and professional environment, supporting patients and coordinating with clinicians to ensure smooth operations.

The role involves managing the front desk, handling enquiries, and helping deliver high-quality patient care across varied shifts. A patient‑facing, team‑oriented approach is essential.

Qualifications

• Friendly, organised individuals with excellent customer service in a healthcare environment.
• Strong communication and interpersonal skills.
• Calm, professional and compassionate in busy environments.
• Good organisational and administrative abilities.
• Commitment to maintaining confidentiality and treating patients with dignity and respect.

Responsibilities

• Greet patients and handle queries professionally and efficiently.
• Manage reception and waiting areas to ensure safety and order.
• Answer queries face-to-face and by telephone.
• Liaise with clinicians, health professionals and operational staff.
• Support clinical and operational processes to deliver high‑quality care.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Organisation

Confidentiality

Job description

Local Care Direct is seeking a Part-Time Receptionist to be the first point of contact at a Leeds Urgent Treatment Centre. You will create a welcoming, calm, and professional environment, supporting patients and coordinating with clinicians to ensure smooth operations.

The role involves managing the front desk, handling enquiries, and helping deliver high-quality patient care across varied shifts. A patient‑facing, team‑oriented approach is essential.