Flexible Hours: Retail Café & Customer Service Associate

BP Retail; Woking; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in-store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free barista drinks

Family leave

Competitive pay

Pension scheme

Share save scheme

Job summary

BP Retail is seeking a Customer Service Assistant to join a fast-paced retail team. You will help customers, support promotions, and contribute to a welcoming store atmosphere.

No prior retail experience is required as full training is provided, with opportunities for career progression and flexible hours. The role includes serving Wild Bean Café items, stock replenishment, and maintaining store cleanliness.

Qualifications

• No prior retail experience required; on-the-job training provided.
• Passion for customer service and ability to work in a fast-paced team environment.

Responsibilities

• Ensure safety of yourself, colleagues and customers following bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive, inclusive work environment aligned with bp beliefs.
• Prepare and serve items from our Wild Bean Café.
• Receive deliveries, stock replenishment and basic stock management.
• Support bp offers, promotions and loyalty schemes.
• Carry out cleaning duties across store, facilities and forecourt.

Skills

Customer service

Teamwork

Stock replenishment

Job description

BP Retail is seeking a Customer Service Assistant to join a fast-paced retail team. You will help customers, support promotions, and contribute to a welcoming store atmosphere.

No prior retail experience is required as full training is provided, with opportunities for career progression and flexible hours. The role includes serving Wild Bean Café items, stock replenishment, and maintaining store cleanliness.