Retail Café Associate — Flexible Hours & Growth

BP Retail; Swindon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to the Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Job summary

BP Retail is hiring a Customer Service Assistant. We welcome applicants from 16+, and flexible hours support work‑life balance while you learn on the job in a fast-paced retail environment.

You will serve customers, assist with food and drink from our Wild Bean Café, manage deliveries and stock, support bp offers and loyalty schemes, and help keep the store clean and welcoming. Comprehensive online and on‑the‑job training will help you develop the skills to succeed.

Qualifications

• Passion for customer service and ability to work in a fast-paced retail environment.
• Willingness to learn with online and on-the-job training.
• Eligible to work in the UK (16+).

Responsibilities

• Prioritise safety of yourself, colleagues and customers as per bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive, inclusive work environment aligned with bp beliefs.
• Prepare and serve food and drinks from the Wild Bean Café.
• Take deliveries, replenish stock and manage stock.
• Promote bp offers, promotions and BP loyalty schemes.
• Carry out cleaning duties across store, facilities and forecourt.

Skills

Customer service

Teamwork

Food & beverage service

Job description

BP Retail is hiring a Customer Service Assistant. We welcome applicants from 16+, and flexible hours support work‑life balance while you learn on the job in a fast-paced retail environment.

You will serve customers, assist with food and drink from our Wild Bean Café, manage deliveries and stock, support bp offers and loyalty schemes, and help keep the store clean and welcoming. Comprehensive online and on‑the‑job training will help you develop the skills to succeed.