Retail Customer Service Pro — Flexible Hours & Perks

BP Retail; St Albans; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free hot drinks

Family leave

Competitive pay rates

Pension scheme

Share save scheme

Find out more about our benefits here

Job summary

bp retail is seeking a Customer service assistant to join our store team and Wild Bean Café. You will learn on the job with online and in-store training, helping customers with their needs and delivering friendly service in a fast-paced retail environment.

This role welcomes applicants from 16+, offers flexible hours and career progression, plus benefits such as staff discounts, holiday pay and wellbeing programmes. A welcoming, collaborative team culture awaits.

Qualifications

• People with a passion for customer service and working in a fast-paced retail environment.
• No prior retail experience required; training will be provided.
• Willingness to learn and develop skills for the role.

Responsibilities

• Safety first for yourself, colleagues and customers per bp policies.
• Serve customers efficiently and meet their needs promptly.
• Foster a positive and inclusive work environment in line with bp beliefs.
• Prepare and serve food and drinks from Wild Bean Café.
• Take deliveries, replenish stock and manage stock tasks.
• Support bp offers, promotions and bp loyalty scheme.
• Carry out cleaning duties in store, facilities and forecourt.

Skills

Customer service

Teamwork

Communication

Job description

bp retail is seeking a Customer service assistant to join our store team and Wild Bean Café. You will learn on the job with online and in-store training, helping customers with their needs and delivering friendly service in a fast-paced retail environment.

This role welcomes applicants from 16+, offers flexible hours and career progression, plus benefits such as staff discounts, holiday pay and wellbeing programmes. A welcoming, collaborative team culture awaits.