Cafe & Retail Customer Service Associate - Flexible Hours

BP Retail; Northampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% discount on in store goods

Access to Retail Trust

Wellbeing benefits

Shopping and leisure discounts

Free barista style hot drinks

Family leave

Pension scheme

Share save scheme

Job summary

bp retail is seeking a Customer Service Assistant to join our team in-store. You will serve customers, handle transactions, and help create a welcoming environment. Training is provided to develop the skills needed to excel in a busy retail setting.

We offer flexible hours, career progression, and various staff benefits, including discounts and well-being programs. You will be part of a supportive team dedicated to delivering great customer experiences.

Qualifications

• Passion for customer service.
• Enjoy working in a collaborative team.
• Comfortable in a fast-paced retail environment.

Responsibilities

• Ensure customer needs are met promptly and politely.
• Serve customers efficiently and accurately.
• Maintain a positive, inclusive store atmosphere in line with bp beliefs.
• Prepare and serve items from Wild Bean Café as applicable.
• Assist with deliveries and stock replenishment.
• Promote bp offers, promotions and loyalty schemes to customers.
• Carry out cleaning and store maintenance duties.

Skills

Customer service

Teamwork

Adaptability

Job description

bp retail is seeking a Customer Service Assistant to join our team in-store. You will serve customers, handle transactions, and help create a welcoming environment. Training is provided to develop the skills needed to excel in a busy retail setting.

We offer flexible hours, career progression, and various staff benefits, including discounts and well-being programs. You will be part of a supportive team dedicated to delivering great customer experiences.