Retail Café Customer Experience Associate — Flexible Hours & Growth

BP Retail; Inverness; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

Discount on in-store goods

Retail Trust access

Wellbeing benefits

Shopping and leisure discounts

Free hot drinks

Family leave

Competitive pay

Pension scheme

Share save scheme

Benefits info

Job summary

bp retail is seeking a Customer service assistant to join our store team. You will be helping customers, handling transactions and maintaining a welcoming environment in a busy retail setting.

You will follow bp policies for safety, serve items from the Wild Bean Café, and assist with stock, deliveries and promotional activities while contributing to a clean, friendly store atmosphere.

Responsibilities

• Safety of yourself, colleagues, and customers is the top priority according to bp policies and procedures.
• Serve customers efficiently, ensuring needs are met promptly and effectively.
• Foster a positive and inclusive work environment in line with bp beliefs.
• Prepare and serve food and drinks from the Wild Bean Café.
• Take deliveries, replenish stock and manage stock control tasks.
• Support bp offers, promotions and the bp loyalty scheme proactively.
• Carry out cleaning duties across store, facilities and forecourt.

Job description

bp retail is seeking a Customer service assistant to join our store team. You will be helping customers, handling transactions and maintaining a welcoming environment in a busy retail setting.

You will follow bp policies for safety, serve items from the Wild Bean Café, and assist with stock, deliveries and promotional activities while contributing to a clean, friendly store atmosphere.