Night Retail Café & Customer Service Associate

BP Retail; Oswestry; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Flexible hours

Career progression

Paid holiday

25% staff discount

Job summary

BP Retail is seeking a Customer Service Assistant for night shifts at our stores. You’ll join a fast‑paced team and help customers with their needs, delivering friendly service and a positive experience. No prior retail experience is required as full training is provided online and on the job.

Our benefits include flexible hours, paid holiday, staff discounts, and wellbeing resources to support you. You’ll also prepare and serve food and drinks in our Wild Bean Café, receive deliveries, restock

Qualifications

• Passion for customer service and ability to work in a fast-paced retail environment.
• Willingness to train and develop skills online and on the job.
• Applicants welcome from 18+.

Responsibilities

• Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
• Serving customers efficiently, ensuring their needs are met promptly and effectively
• Fostering a positive and inclusive work environment, in line with bp beliefs
• Preparing and serving food and drink items from our Wild Bean Café
• Taking in deliveries, replenishing stock and stock management tasks
• Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
• Carrying out cleaning duties in all aspects of the store, facilities, and forecourt

Skills

Customer service

Teamwork

Flexible hours

Job description

BP Retail is seeking a Customer Service Assistant for night shifts at our stores. You’ll join a fast‑paced team and help customers with their needs, delivering friendly service and a positive experience. No prior retail experience is required as full training is provided online and on the job.

Our benefits include flexible hours, paid holiday, staff discounts, and wellbeing resources to support you. You’ll also prepare and serve food and drinks in our Wild Bean Café, receive deliveries, restock