Guest Experience Host – Flexible Hours, Entertainment Center

Tenpin; Hempstalls; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retail discounts

Best Doctors

Free bowling

Free food

Enhanced leave

Medicash

Employee assistance

Free counselling

Life cover 2x

Long service awards

Recommend a Friend

Spot rewards

Job summary

Tenpin in the United Kingdom is hiring a Customer Service Assistant to deliver an excellent guest experience by handling reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre clean and welcoming.

You will work across departments—from Laser Arena to Escape Rooms and karaoke rooms—on a fully flexible schedule, including evenings and weekends, with great team support and staff benefits.

Qualifications

• Determined and enthusiastic; able to work in a fast-paced environment.
• Excellent customer service and communication skills.
• Fully flexible, including evenings and weekends.
• Approachable, helpful, organised and a strong team player with good attention to detail.

Responsibilities

• Provide an excellent customer experience by managing reception bookings and inquiries.
• Host events, serve food and drinks, and keep the centre clean and welcoming.
• Work across departments including Laser Arena, Escape Rooms, karaoke rooms and parties.

Skills

Determined

Enthusiastic

Flexible

Customer service

Team player

Communication

Attention to detail

Job description

Tenpin in the United Kingdom is hiring a Customer Service Assistant to deliver an excellent guest experience by handling reception bookings, answering enquiries, hosting events, serving food and drinks, and keeping the centre clean and welcoming.

You will work across departments—from Laser Arena to Escape Rooms and karaoke rooms—on a fully flexible schedule, including evenings and weekends, with great team support and staff benefits.