Flexible Bank Housing Concierge

Home Group Limited; Scarborough; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A leading housing provider is seeking a Flexible Bank Night Concierge in Scarborough. In this role, you will provide essential support to our customers during night shifts while managing building safety and security. This position offers the opportunity to earn extra cash, develop your skills, and be part of a supportive team. Flexibility in choosing shifts, training, and access to employee discounts are included. Join us to make a real difference in people's lives.

Benefits

Weekly pay

Employee discount scheme

Access to training

Living wage employer

Qualifications

• Flexibility to work shifts as needed.
• Experience or passion for supporting others.
• Calm decision-making skills are essential.

Responsibilities

• Support customers as the first line of assistance.
• Manage health and safety of the building.
• Patrol and investigate suspicious activity.

Skills

Flexibility to work at short notice

Confidence in different services and teams

Experience in supporting others

Calm decision-making under pressure

Job description

Flexible Bank Night Concierge

Pay £12.60 per hour, plus great benefits.

Casual / Flexible Work, hours to suit you.

Scarborough.

We can't offer a CoS for this role.

Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What's more, you'll be making a difference! This is an exciting time to join Home Group - one of the UK's largest housing providers and be part of our brilliant flexible bank. You'll be supporting our amazing customers while picking and choosing the shifts you want to work.

What you'll do

• There is so much more involved than just night working, stuck in an office monitoring CCTV or patrolling the premises.
• The first line of support for our customers when our wider team or their own support network isn't around to help!
• You manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.
• Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage emergency services.
• When time permits, help keep the building clean and tidy, using a mop or broom.

Why join us

This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work!

We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

You have

• Flexibility to work at short notice, as you'll be the one picking your next shift.
• Confidence to work in different services, locations or teams and get on with colleagues.
• Passion and experience in supporting others, ideally in a supported housing setting.
• Experience of caring for others – professionally or personally.
• Calm, confident decision‑making even under pressure.

The practical bits

• You may be required to work waking nights/evenings and weekends, day shifts as required.
• Although you work nights (lone work), we do get together regularly for training and team meetings.
• You need an Enhanced with Barring List (we pay for it).

What's in it for you?

• We are a living wage employer – you are paid a fair hourly rate for every hour you work, plus holiday pay.
• Weekly pay; you are paid in arrears, one week after you worked.
• After your first shift, you gain access to our brilliant shopping discount scheme – over 800 high‑street discounts on groceries, holidays, and days out.
• You get access to our excellent learning portal to develop your skills further.
• If you enjoy working for us, you're able to apply for all Home Group job opportunities, even the internal ones.

Find out more

Click APPLY NOW to see our Housing Concierge job description, find out about us and for help to apply. Roles can close early, so don't wait.

For reasonable adjustments email [e-mail]