Flexible Admin & Receptionist – Mental Health Team

Herefordshire and Worcestershire Health and Care NHS Trust; West Midlands; On-site; GBP 25,000; Full time

Job summary

A regional health trust in Worcestershire is seeking an experienced Administrator/Receptionist to join their busy Neighbourhood Mental Health Team. The successful candidate will provide essential admin support at Studdert Kennedy House. Applicants need a level 2 qualification in Business Administration or equivalent GCSE qualifications. This full-time permanent position includes responsibilities such as managing reception and communication with patients and staff. Comprehensive training will be provided, and a supportive working environment is emphasized.

Benefits

27 days leave plus bank holidays

Generous NHS pension

Flexible working opportunities

Health and wellbeing opportunities

Qualifications

• Level 2 qualification in Business Administration required.
• Minimum of 2 GCSEs including English Language needed.
• Recent relevant experience in administrative roles preferred.

Responsibilities

• Manage reception duties and telephone cover.
• Liaise with patients and colleagues for appointment management.
• Maintain accurate records and manage inbox.

Skills

Effective communication

General office skills

Ability to prioritise workload

Education

Level 2 qualification in Business Administration

Minimum of 2 GCSEs

Tools

Microsoft Office applications

Job description

A regional health trust in Worcestershire is seeking an experienced Administrator/Receptionist to join their busy Neighbourhood Mental Health Team. The successful candidate will provide essential admin support at Studdert Kennedy House. Applicants need a level 2 qualification in Business Administration or equivalent GCSE qualifications. This full-time permanent position includes responsibilities such as managing reception and communication with patients and staff. Comprehensive training will be provided, and a supportive working environment is emphasized.