Fleet Coordinator: Defects, Maintenance & Availability

Bis Henderson; Warrington; On-site; GBP 26,000 - 31,000; Full time

Job summary

Bis Henderson in Warrington is seeking a Fleet Coordinator to join a busy fleet operation. You will coordinate day-to-day vehicle defects, manage VOR events and ensure safety-critical defects are escalated and vehicles grounded when required.

Working closely with drivers, transport teams and external maintenance providers, you will maintain defect and repair records and act as the first point of contact for fleet queries. A proactive, organised approach is essential in this fast-paced role.

Qualifications

• Previous experience in coordination, scheduling, logistics administration or a similar role.
• Excellent organisational skills and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Experience using an FMS, transport management system or similar software.
• Good Microsoft Office and Windows skills.
• The ability to remain calm, accurate and proactive in a fast-paced operational environment.

Responsibilities

• Coordinate day-to-day vehicle defect management across the fleet.
• Manage VOR (Vehicle Off Road) events from escalation through to resolution.
• Ensure safety-critical defects are immediately escalated and vehicles grounded where required.
• Monitor daily driver walkaround checks and follow up on missed submissions.
• Triage defects and arrange appropriate repairs with external suppliers.
• Book vehicles into and out of workshops for unplanned maintenance.
• Maintain accurate defect, repair and supplier records within the FMS.
• Act as the first point of contact for drivers with fleet-related queries.
• Liaise daily with maintenance suppliers regarding repair progress, ETAs and vehicle returns.
• Escalate issues that could impact operational service levels.
• Support the wider fleet team with incident and insurance information.

Skills

Coordination experience

Organisational skills

Communication skills

FMS experience

MS Office proficiency

Tools

FMS

Transport Management System

Microsoft Windows

Job description

Bis Henderson in Warrington is seeking a Fleet Coordinator to join a busy fleet operation. You will coordinate day-to-day vehicle defects, manage VOR events and ensure safety-critical defects are escalated and vehicles grounded when required.

Working closely with drivers, transport teams and external maintenance providers, you will maintain defect and repair records and act as the first point of contact for fleet queries. A proactive, organised approach is essential in this fast-paced role.