Fleet Support Admin Specialist – Hybrid

Halfords; West Midlands; Hybride; GBP 24 000 - 29 000; Plein temps

Avantages offerts par ce poste

Annual leave 30 days incl. bank hols

Discretionary bonus

Pension

Life assurance

Employee discounts

Hybrid working

Résumé du poste

Halfords is hiring an Administrative Assistant (9 months) at the Staffordshire site as part of the Fleet Support Team. The role will involve managing customer accounts, invoicing, and resolving queries within Fleet Support, using platforms like Fleetbridge, One Link and Adflex.

A proactive approach, strong organisation and attention to detail are essential to succeed. You will work 3 days on-site in Stafford with optional home-working, benefiting from a competitive salary, discretionary bonus

Qualifications

• Organised, proactive and able to work in a fast-paced environment.
• Strong attention to detail and ability to manage multiple tasks to deadlines.
• Willingness to learn and adapt to new systems and processes.
• Excellent verbal and written communication skills.

Responsabilités

• Manage a Network inbox and respond to telephone calls and emails.
• Review customer ledgers using internal systems.
• Process sales invoices accurately, on time and in full.
• Compile and distribute customer and supplier invoices per procedures.
• Take ownership of assigned customers and develop understanding of rates and policies.
• Proactively chase documentation and ensure jobs are closed down in the system.
• Use Fleetbridge, One Link and Adflex to process jobs and payments.
• Track and organise data effectively.
• Communicate with suppliers, call centre colleagues and customers.
• Resolve or escalate queries in a timely manner.
• Cover and assist on other fleets as required.

Connaissances

Attention to detail

Multitasking

Communication skills

Team player

Organised

Problem solving

Deadline driven

Willingness to learn

Flexible/ad-hoc

Office/computer literacy

Outils

Fleetbridge

One Link

Adflex

Microsoft Excel

Description du poste

Halfords is hiring an Administrative Assistant (9 months) at the Staffordshire site as part of the Fleet Support Team. The role will involve managing customer accounts, invoicing, and resolving queries within Fleet Support, using platforms like Fleetbridge, One Link and Adflex.

A proactive approach, strong organisation and attention to detail are essential to succeed. You will work 3 days on-site in Stafford with optional home-working, benefiting from a competitive salary, discretionary bonus